FAQs

Thank You for visiting MTS Gently Used Uniforms

Here are answers to some frequently asked questions:

How and when will I receive my order?

Orders will be filled on an ongoing basis by parent volunteers.  Once fulfilled, you will receive an email confirmation. This means your items have been delivered to the MTS Front Office to go home with your child or is ready for pick up.

What if I am not happy with an item or items in my order?  What is your Refund Policy?

We want our parent community to be happy!  While we will not be issuing any refunds, we will exchange your items or provide you with a store credit for future use.

What if I need to exchange an item for a different size?

No problem!  Send us an email and we will swap your item as needed.

Where and when am I able to donate my gently used uniform items?

Moving forward MTS will have scheduled dates in the spring and fall for gently used items to be donated. You will receive more information via MTS Communications and Parent Square so stay tuned. We kindly ask that all items be laundered prior to drop off.

What if I am looking for an item not listed on this site?

Not all of our available inventory is shown on the site. If you are in need of something specific not listed please send us an email.  New inventory will be added on a regular basis so check back frequently!   

What if I am an MTS staff member and my children attend?

Items are free for MTS staff and their children.  We have created a discount code for an easy checkout. Please email mtsstore@mttam.org for info.


CONTACT INFORMATION 

For all Used Uniform questions and help please send an email to:

mtsstore@mttam.org